FLOSS offers many benefits over software that has a sole proprietor and is funded by royalties. Examples of sole proprietor software are packages such as Microsoft Office where there is a single entity which either owns or is relicensing the exclusive rights on the software, and thus is the sole entity which can provide many levels of software support.
While I recommend against this, it is possible to use FLOSS and yet receive none of the benefits beyond lower ($0) royalty payments. Government departments seem to do this all the time, not wanting to accept the advantages of FLOSS (misinterpreting software acquisition policy? Ideologically predisposed to sole proprietor software? Offer your thoughts in the comments...).
The two most common ways to avoid the benefits of FLOSS can be summarized by two acronyms: COTS and DIY.
>> Read full article on IT World Canada's blog