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May 19, 2009

Michael P. Soulier
msoulier
But I Digress
» No call yet

Hmm, over an hour and no call, and it appears that I’m dealing with Transglobal Service. Their site looks like crap in Firefox, they should fire their web designers. Funny, the recorded message on their IVR said that I could look up the status of my request there, but I don’t see that anywhere. *sigh*

I tried to get back to the same individual but she’s busy, so the person I spoke to is sending her an email.

This kind of sub-contracting often results in poor communication between the contractor, the company, and finally the customers. I really am amazed at how much people will put up with in the way of bad service. I suppose the major problem is that everyone does it, so how to you speak through your dollar? Suggestions welcome.

February 2, 2009

Michael P. Soulier
msoulier
But I Digress
» My “Life After Nortel” interview

Maria hoofed it all the way into the living room yesterday to interview me for her blog, Life After Nortel. Here’s the interview. Yes, she’s biased, she has to live with me.

January 24, 2007
» Getting certificates

As we hear more and more about DRM and other similar technologies, we encounter the need for certificates. Since this is the case, we, in supporting FL/OSS, should be aware that there is a Certificate Authority that is working within the movement. This is CAcert.org.